- Management team: Our management team is more than equipped with seasoned medical doctors on board that are competent, trustworthy, services driven and clients’ men and women.
- Policies: We offer friendly policies that meet or exceed the expectations of our clients, and are affordable, available and understandable.
- Technology: With efficient database as the cornerstone of our service delivery, fraud can be prevented.
- Feedback/Monitoring Mechanics: Our Client/ provider satisfaction is maximized through our feedback monitoring mechanism via the use of QUESTIONNAIRES and USERS FORUM.
- Uninterrupted Service Delivery and Communication Network:
We offer round the clock accessibility through our toll free lines and 24hours emergency help lines.
- Broad Network of Hospitals: Good network of provider hospitals that are patient/ client centric.
- Preventive Health Awareness forums: Preventive health awareness programmes are conducted to enlighten staff on the risk of future illness allowing early intervention and treatment to promote productivity in the work place.
- Health Forum: Health forums conducted on a monthly basis, where the following are conducted; blood sugar, blood pressure measurements, urine analysis and HIV screening.
- WELPRO News letter: This is provided on a quarterly basis to create awareness on health related issues
Extra Value Services:
MEDICAL AND FITNESS PROGRAMMES: Personalized medical and fitness training programmes for all our clients.
TELEPHONE CONSULTATION: Free telephone health counseling and consultations which will include medical advisory services.
TRAINING: Staff training and provider education forum routinely to compliment and augment our commitment to excellence